Privacy Policy

Effective date: November 27, 2025

This Privacy Policy describes how Community Connect ("we", "us" or "our") collects, uses, shares and protects information when you use our mobile application and web services (collectively, the "Service"). By using the Service you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect information in three ways: information you provide directly, information collected automatically, and information from third parties.

a. Information you provide

• Account information: name, email address, username, profile photo, password (hashed), and other profile details you choose to provide.
• Community content: posts, messages, comments, images, event details and other content you create or upload to the Service.
• Communications: support requests, feedback, or other communications you send to us.

b. Information we collect automatically

• Usage data: pages or screens viewed, actions taken, timestamps, and other analytics used to improve the Service.
• Device & technical data: device type, operating system, app version, IP address, language, and mobile network information.
• Location data: approximate location derived from IP address. If you grant location permission to the app, we may collect more precise location data — you can revoke this permission at any time in your device settings.
• Cookies & similar technologies: small data files stored on your device or browser to remember preferences and assist with analytics and advertising.

c. Information from third parties

We may receive information from third-party services you choose to connect (for example, social login providers) or from analytics and advertising partners.

2. How we use your information

We use your data for the following purposes:

• To register and authenticate users (via Firebase Authentication).
• To store photos, community posts, and shared content (via Firebase Storage).
• To store app activity such as comments, interactions, communities (via Firestore Database).
• To deliver push notifications regarding community posts and updates.
• To improve performance, stability and app analytics (via Firebase Analytics).
• To personalize community-based content using location (only if permission is granted).
• To ensure user safety and prevent fraud or unauthorized use.

We do not sell your personal information to anyone.

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3. Sharing and disclosure

Sharing and disclosure

We may share information in the following circumstances:

• With other users: content you post in public areas of the Service (for example, community posts or profiles) is visible to other users.
• Service providers: third-party vendors who perform services on our behalf (hosting, analytics, email, payments, etc.). These providers have access only to the information needed to perform their functions and are contractually obligated to keep it confidential.
• Legal requirements: when required by law or to respond to legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business transfers: if we are acquired or sell all or a portion of our assets, user information may be transferred as part of that transaction.

4. Third-party services and links

The Service may contain links to third-party websites, services, and integrations (for example, social media platforms, analytics providers, or payment processors). We do not control those services and encourage you to review their privacy policies. We are not responsible for their practices.

5. Cookies and tracking

We and our partners use cookies and similar technologies for purposes such as remembering your settings, providing analytics, and delivering relevant content. You can control cookies through your browser or device settings, and opt out of certain analytics by following the instructions in the app or in the analytics provider's privacy settings.

6. Security

We take reasonable measures to protect the information we collect from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

7. Data retention

We retain personal information as long as necessary to provide the Service, comply with our legal obligations, resolve disputes and enforce our agreements. When data is no longer required, we will delete or anonymize it in accordance with applicable law.

8. Your rights and choices

Depending on your location, you may have rights such as accessing, correcting, deleting, or requesting a copy of your personal information. To exercise these rights, please contact us at the address below. If you are an EU resident, you can lodge a complaint with your local data protection authority.

9. International transfers

We may transfer information to, and store it in, countries other than your country of residence. Where required by law, we will protect such transfers by using appropriate safeguards.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Material changes will be communicated through the app, email or by posting a prominent notice on our website.

11. Contact us

If you have questions, requests or concerns about this policy, please contact us:

• Email: comunityconnect118@gmail.com
• Address: 908 Synergy Tower, Corporate Road, nr. Vodafone house, Prahlad Nagar, Ahmedabad, Gujarat 380015, India